At the pier, you will receive a SeaPass® card once you’re all checked in. The SeaPass card is one of the most important things you’ll have onboard – besides your camera and sunscreen. Your SeaPass works as:
Be sure to keep it with you at all times!
An Onboard Expense Account is the cashless system used for all onboard purchases and services.
The account may be set-up with either a credit card or as a cash account. You may establish a master account and add guests from your stateroom or another stateroom as authorized purchasers on your account.
For each purchase made onboard the ship you will receive a receipt at the point of sale. A final statement will be delivered to your stateroom on the last night of your cruise vacation for your review.
Guests that set up an account with a credit card should verify the statement. If all purchases are correct, they will automatically be billed to the credit card.
Guests on a cash account will need to settle their statement onboard prior to disembarking. The ship will provide you with specific details.
All ships in the Royal Caribbean fleet have ATM machines. There is a transaction fee levied by BB&T, the owners of the ATMs, plus any other fees the guest’s financial institution would charge.
There’s no better way to excite every member of your family than with a Royal Caribbean cruise vacation. We offer a huge variety of activities onboard and excursions on shore, so you can explore and have fun as a group or break out and do the things you each love most.
Many of our excursions offer the excitement and wonder that appeal to all ages. Be sure to check the descriptions to pick the ones your family will enjoy.
Onboard, our Adventure Ocean Youth Program offers adventure (and education) for kids ages 3-17 with different activities and programs for different age groups. For our youngest guests and their parents, we offer Fisher-Price Playgroups with interactive sessions for 6 to 36-month-olds developed by early childhood experts at Fisher-Price.
We keep all the info on our Fisher-Price Playgroups and Adventure Ocean Youth Programs right here online. Some programs do vary by ship and itinerary, and you’ll find that noted in the program description.
Babysitting is offered both in a group setting, and individually in your stateroom. In stateroom babysitting must be reserved through the Guest Relations Desk (Purser’s Desk) at least 24 hours in advance.
It cannot be reserved prior to the cruise vacation and there is no guarantee that sitters will be available. The service is offered between 8:00 am and 2:00 am when personnel is available. Sitters will be assigned on a first come first served basis
Children MUST be at least 1 year old.
Approximate Rate: $19 per hour for up to three children within the same family.
Times and prices are subject to change without notice. Payment will be made using your onboard SeaPass card.
Skates and skating are complimentary on the ships with ice rinks, which are the Oasis-class, Freedom-class and Voyager-class ships. All skates are unisex. Long pants and socks are required to participate. We offer figure and hockey style skates in adult sizes only. Skates are very similar to regular rental boots rented at most ice rinks.
We carry the following sizes:
Onboard Dress Code
Smart Casual: Ladies: Skirt or pants (no holes, rips or tears) with a blouse. Gentlemen: Pants (no holes, rips or tears) with a collared shirt.
Formal: Ladies: Cocktail dress or pantsuit. Gentlemen: Suit (black tie is optional)
Note: Swimsuits, robes, bare feet, tank tops, baseball caps and pool wear are not allowed in the main restaurants or specialty restaurants. T-shirts, shorts and flip-flops are acceptable for lunch.
Note: Smart Casual is allowed on Boarding Day at The Grande Restaurant (should only be included where we are speaking about The Grande)
Royal Caribbean International’s minimum age to sail unaccompanied on sailings originating in North America is twenty-one (21). The minimum age to sail unaccompanied on sailings from South America, Europe, Asia, Australia and New Zealand is eighteen (18).
The Company retains the right, on rare occasions, to raise the minimum age to sail unaccompanied on any sailing when local laws require or permit such a modification.
For voyages originating in North America:
No Guest younger than the age twenty-one (21) will be assigned to a stateroom unless accompanied in the same stateroom by an adult twenty-one (21) years old or older. A guest’s age is established upon the first date of sailing.
This age limit will be waived for children sailing with their parents or guardians in connecting staterooms; for underage married couples; and for active duty members of the United States or Canadian military.
Certain other restrictions and conditions will apply; such as compliance with the age twenty-one (21) alcohol policy, and proof of marriage for underage couples or proof of active duty military status required.
Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise and/or CruiseTour. HOWEVER: For transatlantic, transpacific, Hawaii, select South American and other selected cruises and/or CruiseTours, the infant must be at least 12 months old as of the first day of the cruise/CruiseTour. For the purposes of this policy, any cruise that has 3 or more days consecutive at sea will require infants to be 12 months old on the first day of the cruise/CruiseTour.
Please be aware that guests travelling with a young infant that does not meet the infant policy will be denied boarding. No refunds or other compensation shall be due from the cruise line to anyone as a result of the denial of boarding to an underage infant or other accompanying guests.
Royal Caribbean International reserves the right to ask for proof of age. Royal Caribbean International’s age policy for gambling and consumption of alcoholic beverages is as follows: Please note: An individual’s age on the date of sailing determines his or her status for their cruise vacation. However, if a guest celebrates their 21st birthday during the cruise, the guest may thereafter ask the Guest Services Manager to modify ship’s records to permit their consumption of alcohol during the remainder of the cruise. The guest will be required to appear at Guest Services with his or her parent or guardian and to present a government issued form of identification to establish that the guest’s 21st birthday was celebrated during the cruise.
Guests eighteen (18) years of age and older are welcome to play in our casinos (for all Alaska sailings, guests must be 21 years of age in order to play in our casinos).
Highchairs are available on each of our ships upon request. Reservations are not needed.
Royal Caribbean does not provide strollers.
Royal Caribbean provides Play Yard’s for use onboard. Play Yard’s are similar to a playpen. Cribs are no longer provided.
Play Yard’s specifics:
For use by children unable to climb out, less than 24″ tall, and less than 30 lbs. Mesh on four sides Sets up in less than one minute Strong and stable, yet lightweight Approx. dimensions 28″W x 38 7/8″L x 31-1/4″H Mattress/pad is 1″ thick Sheets are provided Folds for storage and includes carrying bag with handle
Play Yard’s should be reserved in advance so that we are sure we have enough onboard.
Please Note: Only one Play Yard per stateroom can be reserved in advance. Requests for additional units must be made onboard.
All of our Royal Caribbean ships are equipped with North American standard, 110 volts AC and standard European 220/230 volts AC outlets.
Dect phones (portable phones) are available to rent for $25.00 a week on Radiance and Voyager class vessels. Guests may reserve a set at the Guest Relations Desk, (price is subject to change). Guests are also allowed to have two-way radios, more commonly know as walkie-talkies, for onboard personal communications. Basic specifications are as follows: Up to 10-mile coverage range, Up to 5 watts power, Internal Voice, Operated Transmission, No external mounting antenna.
Yes, depending on the ship there are two options for staying connected while onboard.
Wireless Internet Access (Wi-Fi)
There will be six designated *”Hot Spots” which vary from ship to ship.
To use our WI-FI access, you’ll need:
Windows operating system
802.11b Wireless networking capability
The cost for Wi-Fi access through your own laptop varies and is subject to change. Visit guest services once onboard for more information.
The Internet Cafe/Workstation
These stations provide access to e-mail and the Internet, plus direct connections to favorite websites for stock, sports and entertainment updates. You can also send virtual postcards while at sea, and in ports-of-call worldwide. If you don’t have an e-mail account, you can also establish one onboard. This service is available onboard all ships. Prices vary and are subject to change. Please visit the Internet Cafe for more information once onboard.
Our menus and entertainment do not usually change from cruise to cruise. However, most guests find that the wide range of options we offer provide more than enough variety for those who reserve consecutive cruises.
If you are interested in becoming a part of Royal Caribbean’s In-House Production shows, please visit us at Royal Caribbean Productions.
If you made a duty-free purchase in the gift shop, you can call Starboard Cruises at (800) 540-4785.
Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. The following are examples of items that guests are not allowed to bring onboard. These and other similar items will be confiscated upon being found. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned..
The Photo Shops onboard have mini digital photo labs that allow you to have pictures burned onto a CD. Pictures from a digital cameras cannot be transferred to a CD from the computers onboard our ships.
Before our guests board their ship, they are issued a SeaPass card that is used to check their identity each time they board and leave the vessel. It is also used to gain access to their cabin, as a form of identification, and to make onboard purchases. The card is linked to electronic data, including the guest’s photograph to assist with onboard activities such as verifying the guest’s identity when they leave and return to the ship.
The shops, lounges, shore excursions, and Spa operate on a cashless system, therefore guests must use the SeaPass card when purchasing beverages and services throughout the ship. The card can be activated at check-in with a Visa, Master Card, JCB, Diners Club, Carte Blanche or American Express credit card. Accounts can also be settled by cash or travelers checks. Personal checks and gift cards cannot be used to settle an onboard account at the end of the cruise. Most major foreign currencies can be exchanged for US dollars onboard. Please contact us for further information.
A guest may cash one check per cruise as follows:
Foreign Currency and Travelers Checks:
The following cards (debit or credit) can be used to withdraw cash from the onboard ATM: Visa (Plus), MasterCard (Cirrus, Maestro), American Express, Pulse, NYCE, Discover/Novus, Quest. Most ships have an ATM available in the Casino and by the Guest Relations Desk.
Royal Caribbean will not change the gratuities for any bookings that set sail before July 1, 2011.
Pre-existing bookings for sail dates on or after July 1, 2011 will not have increased gratuity guidelines as long as they meet at least one of the following requirements:
The booking shows that prepaid gratuities were selected before 12:01 a.m. U.S. Eastern time on 12/11/10
The booking shows that My Time Dining was selected before 12:01 a.m. U.S. Eastern time on 12/11/10
Signature venues and experiences such as the Rock Climbing Wall, FlowRider, and Vitality Spa and Fitness Center will be back on Quantum class. In addition, the adults-only Solarium along with an outdoor pool, a new indoor pool with operable roof, and a H2O Zone kids’ aqua park will all be featured on the top deck.
Quantum class will not offer Studio B, our signature ice-skating venue, as those looking to book a cruise vacation with Royal Caribbean have 10 ships to choose from that offer Studio B. Guests now have exciting new venue choices on Quantum and Anthem where they can experience roller skating, bumper cars and even a circus school with flying trapeze in our new sports and entertainment venue, SeaPlex.
Autism Friendly Certification is awarded by Autism on the Seas to cruise lines for their efforts to ensure their products and services are accessible for inclusion and participation by the autism and developmental disability community.
Autism Friendly Certification includes achievement in up to seven areas, such as cruise line staff training, youth program services, pre-vacation planning and services, dining and dietary needs, disability accommodations, guest satisfaction and feedback, and support for “Cruises with Autism on the Seas Staff.” There are four levels of certification, each progressing with increased levels of staff training.
Bronze Level Certification confirms the ship’s readiness to accommodate guests with autism and other development disabilities to provide equal access to onboard services and amenities.
Silver, Gold and Diamond Levels focus on increased staff training. Silver Level ensures that all Youth Staff have received basic awareness training in autism and other developmental disabilities. Gold Level ensures that all Youth Staff have received advanced training, and we provide other shipboard staff with basic awareness training. Diamond Level ensures that we provide “hands-on” training for our Youth Staff.
Families with autism sailing on Royal Caribbean’s Autism Friendly Certified ships can be confident that Royal Caribbean has autism friendly products and services that will help accommodate family members with autism.
Autism Friendly Films are presented in a low-lit and low volume environment. Guests are encouraged to freely talk and walk around during the film. These films will be offered on all autism group cruises and cruises when there are at least five children with autism onboard. Dates and times will be highlighted in the Cruise Compass.
Autism Friendly Toy Lending is available in our Adventure Ocean Youth Program on all ships. Upon request, we will provide a tote bag of autism friendly toys that may be used in Adventure Ocean or in their stateroom. Parents may select other autism friendly toys that are more appropriate for their child. Examples of Autism Friendly toys include: non-toxic crayons, markers, water colors, building blocks, dominoes, and picture books.
A Social Story is a written or visual guide describing various social interactions, situations, behaviors, skills or concepts. These Social Stories help individuals with autism to better cope with social situations. Royal Caribbean offers a Cruising Social Story about cruising to help families with autism prepare for their cruise vacation.
Please notify one of our pier or shipboard staff members for assistance. Please let us know you have a family member with autism and he or she is unable to wait in line. We’ll do our best to assist you.
We offer gluten free and casein (dairy) free menu options as well as accommodate other special dietary needs. Gluten-free and dairy-free options are listed on our main dining room menus. Check with your head waiter for assistance with selecting appropriate menu items. We can accommodate most food allergies in the main dining room. Once you are on the ship, speak with our head waiter to discuss your allergies and review your menu selections for the next day. For complex food allergies contact our access department for assistance. Please note we may not be able to accommodate all food allergies.
We are unable to provide continuous one-on-one attention. We will discuss different options with you on how to best accommodate your family member.